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FAQ


Q: What is Zoho Viewer?
A: Zoho Viewer lets you upload documents for viewing or sharing it online.

Q: What kind of files can I upload?
A: You can upload document files like doc, xls, ppt, pdf, txt, etc. Refer here for a full list.

Q: Do I need to have Microsoft Office installed?
A: No, you don't need to have any software installed on your machine. Just a web browser would do.

Q: What browsers are supported?
A: Internet Explorer 6+, Mozilla Firefox 1.5+, Opera 9+, Chrome 4+ and Safari 3+.

Q: What is the maximum size of the file that I can upload?
A: You can upload files of size upto 10 MB at a time. Check out our Bulk Upload tool too.

Q: For how long will the uploaded document be available?
A: The uploaded document will be available on our servers until the expiry time set for the document elapses. If the expiry as set as "Do not expire", then the document will be permanently available on our servers unless it is deleted upon request. As soon as you upload your document, you will see a Delete link at the top. You can use it to delete your document. This Delete link will be available only for the first time you view it after uploading. If you want the document to be deleted at a later stage, you can send an email to support at zohoviewer dot com along with the URL of your document.

Q: Can I edit an uploaded document?
A: Once uploaded, you cannot edit the document and put it in the same URL. But you can edit and save it to your Zoho Account using the Edit link at the top.

Q: Are my files listed somewhere on your website for the whole world to see?
A: No. Your document is available on a random URL and only if the URL is known, the document can be accessed. We don't list any of user's documents on our website. We also have a robots.txt configured so that search engines won't crawl / index user's uploaded documents on our site. However, an user can post the URL of his document, whereever he wants.

If you are using a shared computer, please note that the URL of your document will be available in your browser history and anyone with access to the system can possibly view the document, if the browser history is not cleared. The URL might also be available in referrer logs of sites you visit immediately after visiting your Zoho Viewer document.

Q. Do you have any API for Zoho Viewer?
A: Yes, we do have an API to view documents online. Refer our API section to get started on it.

For further queries, you can send an email to support at zohoviewer dot com.

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